Air Dynasty

Booking and Cacellation Policy

Booking and Cancellation Policy

1. How to Make a Booking

To make a helicopter booking, you can contact us directly via:

  • Email: booking@airdynasty.com
  • WhatsApp/Phone: +977 9801089842

Our booking team will assist with availability, flight details, pricing, and the booking process.

2. Booking Requirements

To secure a helicopter booking, passengers are required to provide:

  • A clear copy of the passenger’s valid passport
  • Full name, nationality, email address, and contact number
  • Travel date, route, and number of passengers
  • Passenger and baggage weight, as required for flight operations

A 25% advance payment of the total booking amount is required to confirm and secure the reservation. The remaining balance must be paid 1-2 days before your flight or once you arrive in Nepal.

3. Flight Operations

All helicopter flights are subject to weather conditions, visibility, aircraft availability, airport/helipad conditions, air traffic restrictions, and operational or safety requirements. Flight schedules may therefore be delayed or cancelled or rescheduled, or a refund will be provided when necessary. The final decision regarding flight operation rests with the pilot and operating company.

4. Cancellation Due to Weather or Operational Conditions

If a flight is cancelled due to adverse weather or operational/safety conditions, the booking may be:

  • Rescheduled to the next available day, subject to weather, availability, and operational conditions; or
  • Refunded, where rescheduling is not possible or applicable.

For eligible refunds, applicable bank charges will be deducted. A refund will be provided within 1-2 working days, or it may take longer as well. 

5. Passenger Cancellation

The following cancellation charges apply to passenger initiated cancellations:

  • 1 week before flight: 10% cancellation charge.
  • For more than 24 hours before flight: 20% cancellation charge.
  • Within 24 hours of flight: No refund.

For refundable cancellations, the remaining eligible amount will be refunded after deduction of applicable bank charges.

7. Required Documents

Passengers must carry their valid passport/identification document and booking confirmation during the journey. Additional permits or documents may be required depending on the destination and applicable regulations.

8. Passenger Responsibility

Passengers must provide accurate information regarding their identity, passport details, weight, and baggage. The company reserves the right to adjust passenger or baggage arrangements where required for flight safety and operational limitations.

By confirming the booking and making payment, passengers acknowledge and agree to the above Booking & Cancellation Policy.


 

Tripadvisor Travellers' Choice Awards 2024, 2025 and 2026
Associated with
  • Civil Aviation Authority of Nepal
  • International Assistance Group